Delivery & Returns
Delivery is free for all UK mainland orders. Once your product has been shipped, it usually takes 2 to 8 business days to arrive, depending on the item. Please make sure you check your delivered parcels within 14 days of receiving them to make sure everything is up to the standard and so you can contact us on time if it is not.
If unwanted you can return your product up to 14 days after receiving your order but there will be a collection fee charge. Please make sure that the products are not used or damaged and packed in the original packaging. Once we receive the item, your refund will be processed within 10 working days. Please note that full refunds would not be possible for items that arrive damaged back to us.
If item arrived faulty, please contact us and we will provide you with a replacement. All sale items are not refundable, we can only offer exchanges if the product arrives damaged. When the parcel is visibly damaged upon arrival, please reject it and do not sign for it. We will not be responsible for claims from the customer if they signed the parcel/pallet.